If you wish to save your money, I would advise against visiting this establishment. Their prices are higher than those of dealerships. My Mercedes' air conditioning stopped functioning, so I took it to the Mercedes dealership where I received an estimate of $2105.21. Since this seemed high, I decided to seek a second opinion from Car Tender. Although I provided the estimate given by the dealership, they insisted on creating their own by Rob as they were unsure of the experience level of the dealership technician, and if the work outlined in the estimate was followed exactly yet failed to solve the issue, it would create an awkward situation. At the time, I understood this logic. Rob from Car Tender then informed me that "Our Mercedes expert has 40 years of experience." Only later did I realize this likely meant he was expensive. After dropping off my vehicle in the morning, Car Tender called to say that repairing the AC would cost around $750. Despite my initial doubts about bringing my car here but it seemed like I made the right choice and I generally support local businesses. However, this turned out to be a mistake. Several hours later, I received a text from Car Tender stating that the repair would actually cost around $3000 and take 4-5 days. The new estimate sent by Car Tender was identical to the dealership's estimate but $800+ higher, despite the fact that the issue with the AC was the same as identified by the dealership, and I had even provided the dealership's estimate. Apparently, the higher cost is due to their Mercedes technician having more experience than the dealership technician. When I asked why the costs differed so greatly despite the issues being the same, and even though the dealership service person explained the necessary work in person which aligned with Car Tender's assessment, they replied that the estimates do not match line by line. I then expressed my desire to work with them and offered to obtain an exactly matching estimate from the dealership. In response, the service person essentially told me that there was nothing they could do, and that I should pay the invoice (around $500) and leave. If you want to hold onto your hard-earned money, I strongly advise against using this business.