I was an out of state buyer and these guys are amazing. I needed a PPI done on a Mercedes Benz E55 AMG and spoke to John on the phone. He was super helpful in scheduling a time for inspection on short notice. I learnt that he’s been racing cars for years in his spare time and I could tell right away that I could trust his judgement on this car. And for as much as he knows about European cars, he also knows when something could be handled better under someone else’s eyes. His tech, David, performed the inspection on this car and went through everything he found that raised concern. Telling me which issues to prioritize first. He walked me through everything from subpar coolant, to old suspension, to notes about transmission shifting. Comfortingly, David shared that he has a ML-500 which shares the same engine as mine. He knew what to look over on this Mercedes and I was now confident I could drive it 1100 miles back home. As I walked out, he was working on a 1960s Austin Healey, fine tuning fuel on its carbureted engine. Paolo is another one of the great people working under John, an avid enthusiast who takes great care of cars and customers alike. If he is your first point of contact, you’re in good hands and will be guided towards the best course of action for getting your car working as good as possible. He, along with everyone at this garage, is interested in getting your car to be in great working order. These guys and this shop are standout. If you have a European car, this is the place to take it to.
Thank you so much for your awesome review!! We pride ourselves on providing stellar customer service - we are glad you ended up buying the car! It was pretty cool talking cars with you. If you're ever back in the area - swing by to see what we are up to. It would be nice to catch up! - Paolo, John, and the CT Team.
- Car Tender