This review is extremely belated, but this place was AWESOME! My '98 Jeep Cherokee overheated around Nov 2014. They diagnosed the problem within a few minutes: it needed a new water pump. They didn't overcharge me, and they fixed it same day. Not only were they friendly and professional, they even sent me a Christmas card thanking me for my patronage. Their service is quick and they go the extra mile of washing your vehicle, vacuuming the inside, and driving it out to you. It reminds me of a time when there was car SERVICE, not just "there I fixed it." If you ever need car repair in the downtown Seattle area, I highly recommend them!