WOW!!! My Mini never looked or felt better. My only frustration is the predictable time thing. Patrick recommended three major things I needed done when I came in weeks ago for an oil change. He said that he would only need "a day or two to assure parts and scheduling". And that it would only take a day. Taking that as my guild I scheduled 5 days ahead of time.It was frustrating to end up doing car rodeo/ having travel appointments screwed up. That being said...Overall Car Tenders is reliable, truthful and great to work with!!!