Shoreline Foreign Auto Repair

I live in North Carolina and this car I wanted to get inspected is in Washington which is across the country. I had choose the $450 Pre-Purchase Inspection and couldn’t be happier with the experience. The inspection was incredibly thorough, and the detailed report gave me full confidence in the car. Rob’s and the Techs communication throughout the process was amazing—any picture I needed, he stepped outside to get, and any question I had about their procedures, he answered clearly and right away. After the PPI was done Rob called and ran me through every little bit of the very detailed report. As a car guy speaking to other car guys, I know buying a car from across the United States can feel a little scary, but Rob made it feel like I was working with my trusted local shop. Truly an awesome shop to work with! Attached are some pictures I requested and what he sent me.

Immediate care and attention to detail. Terrific !

I used to go to Car Tender when I lived in Capitol Hill and they were located there. I sadly relied on the dealership and other local mechanics before I moved further north and closer to their newer Shoreline location. I am so glad to call them my mechanic of choice again! It's such a breath of fresh air connecting with mechanics that LOVE what they do, and are truly engaged in helping you think through the right choices. They really act as advisors, and I trust them to guide me to do the "Must Do" tasks and help me de-prioritize the "It Can Wait" tasks.

I have been going to Car Tenders since I bought my 323ci in 2006. They are a great team of customer service reps and technicians.

They did everything thing that needed to be done and they also did a couple of extra things that we didn't have to pay them for that was really nice thank you Rob and David

Excellent and timely service, great people, they were able to explain what was wrong in an understandable way

Professional, excellent service, timely repair. I appreciated the review of repair so I knew what had transpired and what other possible problems to expect. Great experience

I brought my car out there to the new place and it was fabulous service even though it was a distance to get there they made me feel welcome and they made me feel good about driving out there. I would definitely go back again.

The guys at Car Tender did a great job. They dialed in a track suspension on my E46. I will be testing it soon on the track!

Customer service at its best. Rob, the service advisor, listens, understands, and explains everything in detail. They do their best to cater to and please their customers and it shows. Took my car in to get my check engine light looked at and ended up having the entire car thoroughly evaluated and given a full report card on the health of the car and details on potential service needs without any pushy sales tactics. It’s my first visit there but certainly won’t be the last.